Frequently Asked Questions (FAQ)

🛍️ For Retail Customers

1. Where do you ship?
We currently ship across the United States. International retail shipping is coming soon.

2. How long does shipping take?
Orders are processed within 2–3 business days. Delivery typically takes 3–7 business days depending on your location.

3. Do you accept returns or exchanges?
Yes, unopened and unused products can be returned within 14 days of delivery. Please see our [Return Policy] for full details.

4. Are your products natural and authentic?
Absolutely. All of our foods and wellness products are sourced directly from trusted African suppliers to ensure quality and authenticity.

5. How should I use Shea Butter / Moringa?

• Shea Butter: Apply directly to skin or hair as a natural moisturizer.

• Moringa: Add powder to smoothies, teas, or cooking for a daily nutrition boost.